After signing up online, you will receive an email with an enrollment confirmation. If you do not receive this email, please call the school immediately. Your application will not be processed/submitted if you did not receive the confirmation email. Invoices will be emailed to the address used during the sign-up.  

1. For families using our Early Bird Discount, please be sure to pay your invoice by the due date. If your payment is late, and you did not contact the office, the Early Bird Discount will not apply.
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2. There are no refunds or make-ups for absences for any reason. If you are signed-up for early extended care, there is also no refund or make-ups for time lost by being late, or leaving early.
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3. Children with food allergies may need to provide their own lunch or supplement their lunch. Please call for details. There is no discount or change in the tuition in this case.
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4. Program changes after applying:
   Please call us if you would like to change your programs days. After you call us, we will send you the link to the “Change of Status” form via e-mail for you to fill out.Please understand that we may not be able to change the days/class you signed up for if it is already full or if a bus schedule change cannot be provided. The change of status fee is ¥2,000. It is non-refundable.
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5. Program cancellation:
   Be sure to understand our cancellation policy before registering, and be careful in making your decision for the program's dayss and bus service to avoid cancellation fees.
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   For all Special Program sign ups, we have a 24 hour grace period. There is no cancellation fee if you cancel within 24 hours of registering.
   
   To cancel, please send an email to announcements@joy-connect.com with your child's name and date of registration, and reason for canceling.
   
   After the 24 hour grace-period, we will charge a cancellation fee, as a percentage of the total tuition and fees, as follows.
   
   1. If you cancel within six days after registration, a 25% cancellation fee will be charged.
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   2. If you cancel between 7 days and 14 days after registration, a 50% cancellation fee will be charged.
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   3. If you cancel 15 days after registration or later, a 100% cancellation fee will be charged.
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   We will issue invoices within three days of registration, but please note that all Special Program fees are due seven days after the registration date.
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6. Coronavirus Safety Policy (8/20/2021)
   In the case of one or more positive coronavirus infections occurring at Joy to the World (student or staff), we will work with the Bunkyo Health Office and may close as a school in keeping with their recommendation or as a safety precaution by Joy to prevent the spread of the virus. In this case, we will not offer refunds, credits, or make-up lessons for canceled classes, Set Extended care, and Bus Maintenance Fees.
   
   We want to remind our families that although we will do our best to continue providing our services to our school community, we take safety very seriously and we thank you for your understanding in the case of a school closure for this reason.

Deadline: September 14, 2022 3:00 p.m.

1st Choice Bus Fee
One-Way ¥3,750 per week  (¥750 per day)
Round-Trip ¥6,000 per week (¥1200 per day)

This bus will cater to all students requested weeks and times. Pick-up and drop-off times and address need to be the same throughout the whole week.

You will receive an invoice for the full tuition  and bus fees together.

Canceling or changing the bus after your invoice has been distributed will incur a cancellation fee of ¥5,000. Therefore we will refund the bus fee minus ¥5,000.

Deadline: November 30, 2022 3:00 p.m.

2nd Choice Bus Fee
One-Way ¥4,250 per week (¥850 per day)
Round-Trip ¥6,500 per week (¥1300 per day)

As the bus schedule will already be set by this day, we will only take students that fit smoothly into the schedule. You must have all pick-up and drop-off times and addresses the same throughout the whole week, although we may give you irregular times each day to accommodate you the best we can.

You may also be put on a later bus that may or may not make it back to school to start on time. Buses for returning home could also be earlier or later than the school ending time or your requested time.

You will receive an invoice for the full tuition  and bus fees together.

There are no refunds or credits for missed bus service.

Note: We will not take any late bus sign-ups.

The last chance to sign up for the bus will be during our 2nd Choice by November 30, 2021.

We will send your bus and program invoice together. If you indicate that bus service is absolutely required in order to join the program and we cannot provide the bus service, we will then give you a credit if you are a member and a full refund if you are a non-member. Refunds and credits will be processed after approximately 2 weeks.

Bus Cancellation
You are required to pay 100% of the bus invoice as the cancellation fee from the 2nd day of your application. Cancellation by 12:00 midnight of the day of application will be free.

Joy Bus Change Fee: ¥ 5,000 per request (Please plan carefully!)Bus deposits (¥5,000) will not be refunded for any reason.