1. For families using our Early Bird Discount, please be sure to pay your invoice by the due date. If your payment is late, and you did not contact the office, the Early Bird Discount will not apply.

2. There are no refunds or make-ups for absences for any reason. If you are signed-up for late or early extended care, there is also no refund or make-ups for time lost by being late, or leaving early.

3. Children with food allergies may need to provide their own lunch or supplement their lunch. Please call for details. There is no discount or change in the tuition in this case.

4. Program changes after applying. Please call us if you would like to change your programs days..After you call us, we will send you the link to the “Change of Status” form via e-mail for you to fill out. Please understand that we may not be able to change the days/class you signed up for if it is already full or if a bus schedule change cannot be provided. The change of status fee is ¥2,000. It is non-refundable.

5. Program cancellation:If you cancel the program, a cancellation fee will be charged.
25% cancellation fee will be required 1 day after application date.
50% cancellation fee will be required 1 week after application date.
100% cancellation fee will be required 2 weeks after application date.

※ All cancellation fees and change fees will not be incurred if you can contact us by telephone before 6:00pm or email by 12:00 midnight on the day of application. We ask you to be very careful in making your decision to sign-up for this program and bus service in order to avoid extra cost/fees.